تعتبر شركة Luoyang Anjing Intelligence Equipment شركة رائدة عالميًا في مجال الأفران الكهربائية ذات درجات الحرارة العالية
الأسئلة الشائعة
SHOPPING WITH US
1. How can I request a quotation for your industrial furnaces?
You can submit an inquiry through our website, contact our sales team via email, or call us directly. Please provide your requirements (temperature range, chamber size, أَجواء, إلخ.) so we can offer a tailored quotation.
2. Do you offer customized solutions?
نعم, we specialize in custom-designed furnaces to meet specific production needs, including special atmospheres, ultra-high temperatures, unique shapes, and intelligent control systems.
3. What is the minimum order quantity (MOQ)?
We have no strict MOQ. Whether you need a single laboratory furnace or multiple industrial units, we can accommodate your order
4. What are your payment terms?
We typically accept T/T bank transfers, L/C, and other negotiable terms based on order value and customer history.
5. How long does it take to process an order?
Production time varies depending on complexity and customization, typically ranging from 30 to 60 days. We provide a confirmed schedule after order placement.
AFTER SALE SUPPORT
1. What is your warranty policy?
We offer a standard 12-month warranty from the date of shipment, covering manufacturing defects. Extended warranty options are available upon request.
2. Do you provide installation and commissioning support?
نعم, we offer remote guidance and on-site installation services by our experienced engineers, depending on the project scope and customer needs.
3. How quickly can I get spare parts?
We maintain a 24-hour spare parts dispatch system to ensure fast delivery. Commonly used parts are kept in stock for immediate shipment.
4. What if I encounter problems during operation?
We provide lifetime technical support. You can contact our after-sales team via phone, email, or WhatsApp, and we will respond within 24 hours.
5. Do you offer training for my staff?
نعم, we provide operation and maintenance training—either at our facility or on-site—to ensure your team can safely and efficiently operate the equipment.
PRODUCT HELP
1. What temperature ranges do your furnaces cover?
Our furnaces cover the full spectrum from -100°C to 2600°C, including low-temperature, high-temperature, and ultra-high-temperature models.
2. Can your furnaces handle special atmospheres?
نعم, we offer vacuum atmosphere furnaces and models compatible with inert gases, reducing atmospheres, and other controlled environments.
3. What types of furnaces do you offer?
Our product range includes box furnaces, أفران الأنبوب, rotary furnaces, أفران النفق, medium-frequency furnaces, and more.
4. How do I choose the right furnace for my application?
Our technical team can help you select the appropriate model based on your materials, process requirements, and production scale. Contact us with your specific needs.
5. Are your furnaces CE certified?
نعم, all our products comply with international standards and carry EU CE certification, along with ISO Tri-System and multiple patents.